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Police and Action Fraud warn of new WhatsApp scam

Derbyshire Constabulary have issued a warning, via Action Fraud, of criminals targeting WhatsApp users by posing as a friend and asking for a security code. Action Fraud has received over 60 reports relating to this scam.


The scam begins when a criminal gets access to another WhatsApp account which has you listed as a contact.


The criminal, posing as your friend or someone that’s a member of a WhatsApp group you’re in, will then send you seemingly normal messages to try and start a conversation with you.


However, around the same time, you will receive a text message from WhatsApp with a six-digit code. This is because the criminal has been trying to login to WhatsApp using your mobile number.


The criminal will claim that they sent you their code by accident and ask you to help them by sending it to them. Once the criminal has this code, they can login to your WhatsApp account and lock you out.


The criminal will then use the same tactic with your WhatsApp contacts in an effort to steal more accounts and use them to perpetrate fraud.


What you need to do

  • Set up two-step verification (also known as two-factor authentication or multi-factor authentication) to give an extra layer of protection to your account: Tap Settings > Account >Two-step verification > Enable.

  • THINK. CALL. If a family member or friend makes an unusual request on WhatsApp, always call the person to confirm their identity.

  • Never share your account’s activation code (that’s the 6 digit code you receive via SMS)

  • You can report spam messages or block a sender within WhatsApp. Press and hold on the message bubble, select ‘Report’ and then follow the instructions.

If you have been a victim of fraud or cyber crime, report it to Action Fraud or 0300 123 2040.

 

Reporting

Report all Fraud and Cybercrime to Action Fraud by calling 0300 123 2040 or online. Forward suspicious emails to report@phishing.gov.uk. Report SMS scams by forwarding the original message to 7726 (spells SPAM on the keypad).

 

Comments


The contents of blog posts on this website are provided for general information only and are not intended to replace specific professional advice relevant to your situation. The intention of East Midlands Cyber Resilience Centre (EMCRC) is to encourage cyber resilience by raising issues and disseminating information on the experiences and initiatives of others. Articles on the website cannot by their nature be comprehensive and may not reflect most recent legislation, practice, or application to your circumstances. EMCRC provides affordable services and Trusted Partners if you need specific support. For specific questions please contact us by email.

 

EMCRC does not accept any responsibility for any loss which may arise from reliance on information or materials published on this blog. EMCRC is not responsible for the content of external internet sites that link to this site or which are linked from it.

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