For many, January is a month that heralds some much-needed retail therapy after the Christmas holidays...but searching for online deals has its risks. Here are some essential tips to make sure your shopping spree is a safe and happy occasion.
If you have any disposable cash left over after the festive season, January is a time when you can pick up some great deals on the high street and of course, online.
Many of us eagerly turn to the convenience of online shopping for our must-have deals, as some retailers promote online only discounts.
But while online shopping is fun, exciting and incredibly convenient, it's also riddled with risks that can turn your retail therapy into an online nightmare!
Let's look at some of the perils, risks and threats to be aware of this January...
Scams are everywhere!
Scammers have switched their aim from gift buyers to those who want to sniff out a discount for their own personal gain. Fraudulent websites pop up overnight, masquerading as legitimate stores offering “too-good-to-be-true” discounts. From fake designer bags to non-existent electronics, scammers often create convincing web pages and social media ads to lure you in.
What to Do:
Stick to well-known websites like major retailers or verified online stores.
Check the URL carefully. Scammers often use slight variations of real sites (e.g., “Amazoon.com”).
Read reviews of the website if you’re unfamiliar with it.
Look for secure payment options. Sites that use SSL encryption will display a lock icon next to the URL.
Counterfeit products
Ever seen a high-end gadget or designer item being sold for a fraction of the price? The unfortunate reality is that counterfeit goods are rampant online. These items not only disappoint the recipient but can sometimes even be dangerous (especially with counterfeit electronics).
What to Do:
Avoid deals that seem too good to be true. They usually are.
Shop from official brand websites or authorised retailers.
Check product reviews and ratings for red flags.
Package delivery scams
Scammers know that during January, you’re likely to be expecting packages. One common trick is sending fake delivery notices via email or SMS, claiming you need to “confirm” your delivery by clicking a link. These links often lead to phishing websites or install malware on your device.
What to Do:
Track packages directly through the retailer’s website or shipping company.
Don’t click on suspicious links in emails or texts claiming to be about deliveries.
Verify sender information if you receive an unexpected delivery notice.
Payment fraud
Entering your credit card details online always carries some risk, especially during a busy shopping season when you might not double-check every purchase. Data breaches, insecure websites, and even fake payment pages can put your financial information in the wrong hands.
What to Do:
Use credit cards over debit cards. Credit cards offer better fraud protection.
Consider virtual cards or payment services like PayPal or Apple Pay for added security.
Enable two-factor or multi-factor authentication for your online accounts.
Monitor your bank statements regularly for unauthorised transactions.
Weak cyber security
Hackers target online shoppers, knowing many people use weak passwords or shop on unsecured networks (like public Wi-Fi). Cyberattacks can lead to stolen personal information, account breaches, or identity theft.
What to Do:
Use strong, unique passwords for each online store.
Avoid shopping on public Wi-Fi. Use a VPN if you must shop on the go.
Keep your devices updated with the latest security patches.
Return and refund nightmares
Sometimes, that perfect online gift doesn’t turn out quite as expected. But returning items purchased online can be a hassle, especially if you didn’t check the store’s return policy beforehand.
What to Do:
Read return policies carefully before buying.
Keep receipts and confirmation emails.
Be wary of stores with strict or unclear return rules.
Stay vigilant and shop smart
Online shopping is a modern-day miracle. But being aware of these perils - and taking precautions - can save you from online headaches. Trust your instincts, double-check before you buy, and don’t let the convenience of online shopping blind you to potential risks.
This January, be careful, and spend whatever money you have spare wisely.
Reporting
Report all Fraud and Cybercrime to Action Fraud by calling 0300 123 2040 or online. Forward suspicious emails to report@phishing.gov.uk. Report SMS scams by forwarding the original message to 7726 (spells SPAM on the keypad).
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