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Warning and advice about WhatsApp account takeovers

Derbyshire Constabulary have seen an increase in reports of WhatsApp accounts being taken over, with friends and family of the victim subsequently being defrauded, believing they are communicating with someone they know and trust.


You may receive a message or audio call via WhatsApp from a member of a WhatsApp group chat you belong to - this could be a Church/Religious or Social group, or even a work or student group.

 

Mention is made of setting up a group call or online meeting, and that you are about to receive a code. You are asked to provide the code to allow you entry to the meeting.  Alternatively, they may claim to be admin cleaning up the group and ask for the code for you to remain or be removed.

 

NEVER forward or disclose a code you receive via WhatsApp - it will be a security code for YOUR WhatsApp account, which if shared, will allow somebody else to take over YOUR account and message your friends and family in your name using your profile.


If you should become a victim of account takeover, or lose money to this scam, please report to www.actionfraud.police.uk

 

Anyone needing assistance or advice in recovering their account can email community@emcrc.co.uk for account recovery guidance.

 

Reporting

Report all Fraud and Cybercrime to Action Fraud by calling 0300 123 2040 or online. Forward suspicious emails to report@phishing.gov.uk. Report SMS scams by forwarding the original message to 7726 (spells SPAM on the keypad).

 

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The contents of blog posts on this website are provided for general information only and are not intended to replace specific professional advice relevant to your situation. The intention of East Midlands Cyber Resilience Centre (EMCRC) is to encourage cyber resilience by raising issues and disseminating information on the experiences and initiatives of others. Articles on the website cannot by their nature be comprehensive and may not reflect most recent legislation, practice, or application to your circumstances. EMCRC provides affordable services and Trusted Partners if you need specific support. For specific questions please contact us by email.

 

EMCRC does not accept any responsibility for any loss which may arise from reliance on information or materials published on this blog. EMCRC is not responsible for the content of external internet sites that link to this site or which are linked from it.

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